We manufacture 2 types of carpets namely- hand tufted and shaggy carpets. 

Shaggy carpets, also known as shag rugs, feature long, fluffy fibers that create a soft and cozy feel underfoot. They’re known for their high-pile texture, giving them a luxurious and plush appearance. Shaggy carpets are perfect for living rooms, bedrooms, or any area where you want to add comfort and style.

A tufted carpet is made by punching yarns into a backing material, creating loops or cut pile patterns. Tufted carpets are durable and come in a variety of textures, colors, and designs. These carpets are a popular choice for both residential and commercial spaces due to their affordability and ease of maintenance.

Consider the following when selecting a carpet:

• Room Type: Shaggy carpets are great for low-traffic, cozy areas like bedrooms. Tufted carpets are more versatile for living rooms, hallways, and office spaces.
• Pile Height: Shaggy carpets have a longer pile for a plush feel, while tufted carpets can have varying pile heights (low, medium, high).
• Color & Design: Choose a color that complements your existing decor. Neutral tones are versatile, while bold colors or patterns make a statement.
• Maintenance: Shaggy carpets require more upkeep due to their longer fibers. Tufted carpets are typically easier to clean and maintain.

To clean shaggy carpets:

• Regularly vacuum using a vacuum cleaner with a height adjustment setting.
• Spot clean stains immediately with mild detergent and a soft cloth.
• Avoid steam cleaning, as the moisture can damage the fibers.
• Shake out the rug occasionally to remove dust and debris.

Vacuum regularly to prevent dirt buildup.

For deep cleaning, a professional carpet cleaning service may be recommended, especially for larger or more delicate tufted carpets.

Yes, new shaggy carpets may shed fibers initially. This shedding usually decreases after a few weeks of use. Regular vacuuming can help minimize shedding over time.

Though this rug do not have any anti-skid extra layer but the rug is heavy enough that it do not slips on floor.

Yes the carpets we offer are pretty soft and good for the touch. We have different textures in our carpets, so it would be great for any home.

Absolutely! Nuha Rugs offers high quality carpets and we have designed our carpets to be pet friendly. No need to worry your new purchase is perfect for your furry friends too!

Yes! We offer custom sizes and designs to fit your exact specifications. If you're looking for a specific color, pattern, or dimension, please contact our customer service team for assistance.

Shipping times vary depending on your location. Most orders are processed within 2-3 business days, and delivery typically takes 5-7 business days. You'll receive tracking information once your order ships.

No. The Carpets can be dry cleaned or washed by professional cleaners 

All available and customised sizes

At Nuha Rugs, your happiness is our priority! If you're not completely satisfied with your purchase, don’t worry—we’ve got you covered with our 10-Day Return & Refund Policy.

Eligibility for Returns

Items can be returned within 10 days of delivery.

How to Initiate a Return

Reach out to our friendly customer service team via email at nuharugs9043@gmail.com or call us at 8130266080.

Share your order number and a brief explanation of why you’d like to return the item. Photos may help speed up the process!

Our team will guide you through the next steps and provide a return authorization. We accept returns if the customer wishes to return the product for personal reasons. Customers are responsible for the logistics and shipping costs associated with returning the item to our facility to the below address: 209, Madhosingh Aurai Sant Ravidas Nagar Bhadohi UP 221301

Refunds

Once your return is received and inspected, we’ll notify you.

Refunds are processed within 3–5 business days of approval.

The refund will be credited back to your original payment method.

You can always contact us for any return question at nuharugs9044@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.